Our website address is: https://chicchaps.com.

All orders are processed and dispatched within 4 to 7 business days. Delivery times may vary depending on your location and courier partner.

We offer exchange only on eligible items. No returns or refunds are accepted.

In case of an exchange request, the item must be:

• In its original condition
• Free from any damage or signs of use
• With all tags and labels intact
• Exchanges will not be accepted if the item is returned in poor condition or without tags

We do not offer Cash on Delivery (COD). All purchases must be prepaid using the available online payment methods.

For any assistance or inquiries, please contact our customer service team.

Thank you for choosing Chic Chaps — where bold looks are built to last!